Frequent Asked Questions
Windspinner
How do i open my windspinner?
See the instructions page.
How do i connect spinners in a combination?
See the instructions page.
How do i hook my spiral to a windspinner?
See the instructions page.
How do i maintain my wind spinner?
If the spinner hangs outside, once a year remove possible dirt with a damp cloth.
Ordering
What payment methods are available?
- Credit card
- Bank transfer Please add the order-ID to the payment title.
- PayPal
- SOFORT Banking German online payment method.
- Bancontact / Mister Cash Belgian online payment method.
- iDeal Dutch online payment system.
What are the delivery cost?
- These depend on the country of delivery.
- They are visible at check-out.
How long does the delivery take?
The order is posted after payment, delivery within Europe usually takes 3-5 days. You will receve a ‘track & trace’ code, such that you can track the progress of delivery.
What happens after ordering?
- You immediately receive a mail with your order details.
- The order is posted after payment.
Do i receive an invoice?
Immediately after check-out.