Frequent Asked Questions
Windspinner
- You bent every layer a bit, from the middle layer out to the outer layer.
- The outer layer to, between 45 ° und 90 °. This depends on the number of layers. For example the big star with 15 layers, to 90 °. And the small butterfly with 7 layers to 45 °.
Also see the instructions page.
Hook them together using the clip (lower part in this picture), such that the combination spins as one, all spinners spin synchronous.

Hook the spiral to the bottom of the windspinner. The spirals hook goes in the little hole at the bottom of the windspinner. In case there is a nylon thread on the spiral, then first place spirals hook directly on the spiral. By removing the nylon thread and opening the hook with a plier, then hook it to the spiral and close the hook again.
If the spinner hangs outside, once a year remove possible dirt with a damp cloth. After that apply a little transparent oil on the surface.
If the spinner hangs outside, once a year remove possible dirt with a damp cloth. After that apply a little transparent oil on the surface.
Ordering
- Bank transfer
Normal bank transfer to our account. Please add the order-ID to the payment title, you will find it in the mail you receive. Note that your order is send after we receive the payment. - PayPal
Internationale payment method, for everybody with an email-address. PayPal is coupled to bankaccount or creditcard. - SOFORT Banking
German online payment method. With SOFORT you have to fill in your bankdetails first, after that the payment is done. A SOFORT account is not necessary.
- Bancontact / Mister Cash
Belgian onlinepayment method, using a card that is coupled to a Belgian bank account. - iDeal
Dutch online payment system, for direct online payment.
- These depend on the country of delivery.
- They are visible at check-out.
The order is posted immediately after payment, delivery within Europe usually takes 1-3 days. You will receve a ‘track & trace’ code, such that you can track the progress of delivery.
- You immediately receive a mail with your order details.
- The order is posted immediately after payment, delivery within Europe usually takes 1-3 days. You will receve a ‘track & trace’ code, such that you can track the progress of delivery.
Immediately after check-out.